This Privacy Notice applies to the processing of personal information by Pearl Social (“Pearl,” “we,” “us,” or “our”) including on our website, our mobile application, and our other online or offline offerings that link to, or are otherwise subject to, this Privacy Notice (collectively, the “Services”).
UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time in our sole discretion. If we do, we’ll let you know by posting the updated Privacy Notice on our website or within the Pearl Social app, and we may also send other direct communications.
PERSONAL INFORMATION WE COLLECT
We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.
Personal Information You Provide to Us Directly
Account Information: We collect personal information in connection with the creation or administration of your Pearl Social account. This may include your name, email address, phone number, and other information you store with your profile.
AI-Powered Onboarding & Feedback: We may record calls and collect personal information provided verbally when Pearl Social uses an artificial intelligence (“AI”)-powered voice to contact you. Our AI may call you to assist in the creation of your Pearl Social profile or to gather feedback on matches and dinners you have attended.
AI-Generated Profiles: Please note that part of your Pearl Social profile is derived through these AI conversations; as such, certain elements of your generated profile cannot be managed manually.
Sensitive Information: The personal information collected via AI or forms may include, but is not limited to, your gender, sexual orientation, age, height, location, religious beliefs, political affiliations, racial or ethnic origins, education, income, job title, interests, and personality characteristics.
Note: According to recent industry benchmarks, approximately 15-20% of users in high-end social curation apps opt to share detailed demographic data (including ethnic origin) to improve the accuracy of community matching.
Interactive Features: We collect information you submit through messaging features, comments, and social forums within the app. Anything shared in public areas of the Services is considered “public.”
Purchases: We collect details associated with your subscriptions or event bookings. Payments are processed by third-party providers; we do not store full credit card numbers, though we receive associated billing details.
Personal Information Collected Automatically
Device & Usage Information: We collect IP addresses, device identifiers, browser types, and location information (including precise geo-location to facilitate local social matching).
Cookies and Tracking: We use cookies, pixel tags, and web beacons to understand how you interact with our Services and to improve the user experience.
Personal Information Collected from Third Parties
If you link your Pearl Social account to a Third-Party Service (e.g., Instagram or LinkedIn), we may collect information made available via your privacy settings on those platforms. We also collect feedback about you provided by other Pearl Social users following matches or events.
HOW WE USE PERSONAL INFORMATION
We use your information to:
Provide the Services: Create profiles, facilitate high-quality social matching, and manage restaurant or event reservations.
Improve & Develop: Train and fine-tune our proprietary algorithms and AI technologies to ensure better social compatibility.
Operate Our Business: Perform analytics, enforce our terms, and comply with legal obligations.
Marketing: Provide tailored promotions and updates about exclusive Pearl Social events.
HOW WE SHARE PERSONAL INFORMATION
Service Providers: We share data with partners who provide hosting, AI/machine learning, and analytics (such as Google Analytics).
Other Pearl Social Users: To facilitate matches, certain profile information is shared with potential connections within the community.
Venue Partners: If we book a reservation on your behalf (e.g., at a partner restaurant), your information may be shared with that venue to finalize the booking.
Legal & Safety: We may disclose information to comply with law enforcement or to protect the safety of the Pearl Social community.
YOUR PRIVACY CHOICES
Communications: You may opt out of marketing emails or texts at any time via "Unsubscribe" or "STOP" prompts.
Mobile Settings: You can manage push notifications and precise location tracking through your device settings.
Account Deletion: To delete your account and data, use the functionality in the app settings or contact us directly.
INTERNATIONAL TRANSFERS
Personal information processed by Pearl Social may be stored and processed in the United States or any other country where we or our service providers maintain facilities.
CHILDREN’S PRIVACY
Pearl Social is strictly for individuals aged 18 and older. We do not knowingly collect information from children.
SMS PRIVACY
Pearl Social does not share, sell, or rent your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.
CONTACT US
If you have any questions about our privacy practices or this Notice, please contact the Pearl Social team at: admin@pearlsocial.com.
